good reviews/bad reviews
Seeker, I'm with Mrs Seeker on this. If you are willing to part with $300 or so, or ANY amount, I have a hard time accepting the fact that "the restaurant just had a bad night". Or,"they're new, give them a chance" If a restaurant is open for business, then they should be ready to provide some VALUE in exchange for the money you and I are willing to tend. I'm all against paying to "train" somebody else's employees. Thank goodness there are some who are willing to do so.
And yes, some of us do have an issue with complaining directly to management, and feel uncomfortable doing so.
This forum provides an excellent venue to report about personal experiences at the local eateries. It doesn't seem too difficult to separate the flamers and consistently negative posters from those who are willing to share their honest opinions.
Management, take notice. Your customers are talking about you. Listen and learn and take appropriate action. Or, don't, the choice is yours to make.
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