Unfortunately the expression had changed. "If you have nothing nice to say put it on the Internet" seems to be the way to do it now. It's a double edged sword. Before there was the internet it was difficult to get your complaints into a public forum. Lots of people tried to solve problems, got nowhere and quietly took it on the chin, telling only thjose few people near them about their negative experience. Now you have the ability to tell the whole world in seconds if you choose. As a result we see a lot of these one post wonders dropping by long enough to bash someone, then leave. Your're prbably right, and most here seem to agree, those have to be taken at face value. In a lot of cases it's just someone trying to settle a score, trash someone they are mad at, and could be all made up.
This topic would be a good one for Charlie Gibson on ABC news as one of his "SIgn of the Times" segments.
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