Quote:
Originally Posted by MooseRiverMan
It will be interesting to see. Experience at Coe house was never anygood. One time was told could only have a 5:30 reservation and when we got there sitted at a four place table (we were six) and there was no one else in the place. Asked to change and said NO. Didn't go back for several years. Went last year and told had to be there by 5:30 pm and same thing. One table taken in room, we were only ones for rest of of our stay. Granted the food was pretty good but that didn't make up for the way we were handled.
Doubt I will go to Lavinas unless see Great reviews from here.
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MooseRiverMan, we couldn't agree with you more. Why is it so often so difficult at restaurants to honor a simple guest request, like changing a table? Honoring reservations, while sometimes a tricky thing (i.e. no-shows, fewer/more than reserved appear, specific table requests, etc..), it's certainly not terribly difficult to change things up. After all, those in the restaurant business should be capable of (and willing to) shoot-from-the-hip at times, and to expect the unexpected...and frankly, to just accommodate, however and whenever possible. Unfortunately, when you don't have the right people in the right positions, these simple yet integral things get missed.
Come visit Lavinia's--we'd be thrilled to have an opportunity to show you that these comments of yours and others are exactly what convinced us to get back to our roots of plain & simple delicious food and great service, without all the 'rules' and certainly without the 'no'.