We live right near there, but haven't been yet. They had some folks post negative comments on their Facebook profile about their experience, something about a line cook losing her cool and yelling at staff so loud everyone could hear. Plus saying the food was so-so.
The handled it well, didn't remove the comments! Just made the people happy by calling them up. And apologizing on facebook. That impressed me.
My family doesn't eat pasta, but we might take a trip over there some night to see.
