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Old 03-29-2012, 07:25 AM   #91
BroadHopper
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Default Sales vs Service Depts.

I don't find the sales dept lying to buyers as much now as they do in the past. Salesmen knows that most buyers are armed to the teeth with information about the car they want to buy because of the wealth of information on the internet as well as Experian, CSS and Carfax. I hate to be the guy that walks into a dealership ill-prepared.

I also like the fact when you are just looking, you are free to look around the lot without a vulture on your back. That was my biggest peeve decades ago.

What I do notice is service depts treating us the same as as they always do. We are a bunch of dumb a$$. If I find a service manager that wants to treat me like a human being, believe me, I stick to him like Velcro. Unfortunately Jim bounce around dealerships partly because management thinks he is not profitable? I follow him from one town to another and from one car make to another. he is worth it. Yet car dealers think he is a pain. Right now he is at the Dodge dealership in Nashua. =(
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