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Old 12-10-2008, 02:03 PM   #14
hilltopper
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Join Date: Feb 2007
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Quote:
Originally Posted by VitaBene View Post
I'm sorry, HK is not screwing the locals or anyone else. Their rates are posted. You may not like their rates, but that is a different story. Bringing your machines to the dealer for service is like bringing your car or truck to the dealer- it is more expensive than most independent shops- they have more and different overhead.

The rate should not matter- it is about value received. If you don't think you are receiving value for your $$ move on.
All I know is that I'm going to try other options. You ask 10 people about a dealership/repair shop and it always seems that 5 people love them and 5 people hate them. I think HK's prices are over the top and I was looking for other shops that will diagnose and fix issues I can't for under $80/hour. Dealer's are great if your equipment is under warranty or they're the only game in town. Now I know they are not!
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