Quote:
Originally Posted by NoBozo
In this case: An example of the frustration is the "Cover" without the "Pole" thingy. Who cares about a stinkin cover? . A stretched cover is not going to have any effect on the solution to an outdrive that is clunking.
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I think that point of that statement originally was to convey a general lack of professionalism and concern for the integrity of the customers boat on the part of the service department.
Sure, the cover has nothing to do with the outdrive directly. But, how the technician deals with the minor details can tell you a lot about their overall approach to problem solving and troubleshooting.