BR, It sounds like you had a bad experience and that is too bad. Boat service is one of those things in life that requires the most trust. Fays did not earn yours so you have to move on (best of luck with your next mechanic). The cover issue is ridiculous- they don't replace poles?? You should get your boat back how you brought it in and it should be as clean or cleaner.
On the other hand, the majority support the quality of work at Fay's and that is good. If I were in the market for a mechanic, I would try them out.
|