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Charlie T · 10-01-2009, 03:46 PM

I have been at Fay's for about 9 years. I have had nothing but POSITIVE experiences with their service dept. Steve usually deals with my boat and he is top notch in ALL respects. I've had a few dealings with Jeff and I can speak highly of him also. My experience with Fay's is that they stand behind their work.
I'm not making any assumptions here on what may have happened but on the outside it appears there may be other circumstances involved that we are not aware of. Have a honest conversation with Steve or Jeff, if history is any indication I"m sure they will respond in a positive manner to your concerns.

Charlie T

10-01-2009, 03:46 PM	#8
Charlie T Senior Member Join Date: Apr 2004 Posts: 303 Thanks: 248 Thanked 178 Times in 84 Posts	Fays Service I have been at Fay's for about 9 years. I have had nothing but POSITIVE experiences with their service dept. Steve usually deals with my boat and he is top notch in ALL respects. I've had a few dealings with Jeff and I can speak highly of him also. My experience with Fay's is that they stand behind their work. I'm not making any assumptions here on what may have happened but on the outside it appears there may be other circumstances involved that we are not aware of. Have a honest conversation with Steve or Jeff, if history is any indication I"m sure they will respond in a positive manner to your concerns. Charlie T