Quote:
Originally Posted by Merrymeeting
Others have indicated in earlier posts that it's possible to change your Direct Energy plan with a simple phone call? Still true?
Also, does anyone understand how all the different plans work? As examples, Direct Energy is currently offering 5 plans to chose from. Why would you pick any plan other than the currently cheapest one, especially if you can change plans with a phone call?
Data source: https://www.energy.nh.gov/engyapps/c...ice=Eversource |
The last time, yes, it was a simple call to change. I've heard chat is easy, as well.
In terms of choice, it's usually a combination of current status, time offered, cost, and source of energy. For example, the rate I posted above is a web special for new members. Other options include green power generation options (usually higher) and shorter/longer terms.
I always opt for the lowest price because, most likely, things will change before the end of the "contract."
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