It worked!
Thank you very much to Slickcraft, for providing the contact information for Darlene! I took a chance and send her a text this morning when I saw your reply, and she responded within a few hours. She has us scheduled, And I am far more confident that this appointment will actually come through. She was extremely helpful. She did say to make sure to share her number with any other people who are having issues, she is happy to help!
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