Quote:
Originally Posted by VitaBene
How are you supposed to finish training? At some point a new server, needs to be left alone with his or her tables.
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That's true but maybe in this case she wasn't ready to be left alone.
She evidently missed the section of training about what a "Table Sweep" performs.
One of the most common tasks is known as "table sweep", and involves visiting every occupied table in an assigned section to replenish beverages, answer questions, and ensure that all is going well in terms of customer comfort. During a table sweep, customers may also have specific needs, such as a change in their order or provisions for additional guests.
Also a well trained server will answer questions about items on the menu, including how certain foods are prepared — as such, it is important that
she is familiar with all menu items, including common allergens and specific ingredients.