Quote:
Originally Posted by Aquadeziac
Their idea of increased drive-thru is going to two order microphones THEN shoveling everyone into one line for the payment and pick-up windows.
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With their current production system the side by side drive-thru helps speed service. The sooner the kitchen knows what items are ordered, the sooner they can go about preparing them. The merging of lines can make it seem like a hassle but it is better than waiting behind a single order point with the kitchen unaware of you order.