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Originally Posted by upthesaukee
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I noticed all my rebates for my DirectTv had expired and my bill went up a little bit. I called customer service and asked what could be done to lower my bill. The guy was great. He thanked me for being a premium package customer and offered $20. off for 6 months or $15 for 12. He told me I was due for a free upgrade in 6 months and suggested taking the 6 month rebate and asking for a better price when you call back in 6 months. He also suspended a couple of bedroom boxes we don't use until summer, said we could turn them back on in April, saving me another $12. monthly. In the end, with my two "$10. off each month" referrals, my monthly bill dropped from $169. to locked at $149. for their top package and 6 boxes, including 2 DVR's.
One thing I've learned with Direct TV is the squeaky wheel gets the oil. It may take a supervisor, but they always give in a little.