Winnipesaukee Forum - View Single Post - Sears in Tilton

Belmont Resident · 01-24-2012, 07:25 AM

Sears has not been giving off the shelf replacements on tools for years now on ratchets.
Not sure how they work on other tools but I’m sure reconditioned is going to be there first choice. I know way back when they took a brand new one off the shelf and handed it to you.
As for other tool suppliers, I was told that HD and Lowes has a lifetime warrantee on their tools but you are only allowed to get a replacement twice then no more.
Now it WAS at a Sears store that I was told this so I’m not sure if it is in fact true or not.
Either way Sears in general has been going down hill for years. Trying to keep up with the competition has driven their customer service down.
I still will not buy anything but Kenmore vacuum cleaners though. I’ve never had one last less than 10 years.

01-24-2012, 07:25 AM	#22
Belmont Resident Senior Member Join Date: Apr 2004 Location: Belmont NH but prefer Jackman Maine Posts: 1,857 Thanks: 491 Thanked 409 Times in 251 Posts	Sears returns Sears has not been giving off the shelf replacements on tools for years now on ratchets. Not sure how they work on other tools but I’m sure reconditioned is going to be there first choice. I know way back when they took a brand new one off the shelf and handed it to you. As for other tool suppliers, I was told that HD and Lowes has a lifetime warrantee on their tools but you are only allowed to get a replacement twice then no more. Now it WAS at a Sears store that I was told this so I’m not sure if it is in fact true or not. Either way Sears in general has been going down hill for years. Trying to keep up with the competition has driven their customer service down. I still will not buy anything but Kenmore vacuum cleaners though. I’ve never had one last less than 10 years. __________________ "better to have a short life that is full of what you like doing, then a long life spent in a miserable way.."