Quote:
Originally Posted by JasonG
On a side note, taking fraud out of the picture to give a PSA...... Merchants are responsible for getting you what you paid for. If you order something via mail / internet and it doesnt arrive, arrives broken, or not as described, you can file a claim with your card company ( or ebay/amazon ). Merchants are responsible for getting you what you paid for, as described. .
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This is excellent advice! I buy on Amazon often, and anytime I get a defective product, and I have on several occasions, they are VERY good at getting it replaced or returned. Never any argument. I have found Discover and American Express to be the easiest to deal with on returns or defective products.