Thread: Room Gratuity
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Old 09-18-2006, 04:48 PM   #21
MWSP
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Quote:
Originally Posted by JG1222
I would call the hotel and have them explain the charge and show you where it was disclosed.
One couple left a message when they checked out asking the owner/manager to call and have not received a reply yet. Another couple phoned when they arrived home and have not received a call back either.

They also mentioned the inn charged the entire amount of the stay to their credit cards as soon as they booked, which for some of them, was several months ago. Is that the norm now?
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