AltonGuy
Actually as a former business owner who relied heavily on word of mouth I would make the call to the owner as your first step! If he/she is a responsible retailer and is concerned for their business they will;
1. Make things right it's a lot cheaper to give away free stuff to folks suspected of lying than it is to lose customers because of badmouthing that will happen. (No, I'm not accusing you of lying)
2. The owner will repremand whoever it was that refused the tickets for the way they handled the situation.
3. Launch their own investigation or get the cops involved if needed if it turns out the girl with the east European accent was really running a scam.
That's how I'd do it, and if I owned the arcade that's how I'd like an unhappy customer to do it as well.
If the owner tells you to pound sand then file a complaint with the Weirs Beach Chamber of Commerce and the Better Business Bureau.
Just my $.02 1/2 (inflation and markup)
