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Rusty · 10-07-2016, 08:33 AM

Please read the letter that I got from Metrocast very carefully. It states that all set-top-boxes will have a charge after a certain period of time.
Basic will be after 2 years and expanded basic after 1 year.
This letter is the only official information about the charges of these boxes.
Both boxes will carry a charge of $1.95/month.

What is being communicated via the telephone between Metrocast and customers is either being misunderstood or not explained correctly.

This is going to be very hard for the elderly and people who have trouble setting up these set-top-boxes. Channels will be different and if you use the remote for your TV instead of the set-top-box remote it will really mess up both remotes (hard for me to explain but YOU will find out).

10-07-2016, 08:33 AM	#41
Rusty Senior Member Join Date: Oct 2010 Posts: 2,028 Thanks: 603 Thanked 687 Times in 425 Posts	Please read the letter that I got from Metrocast very carefully. It states that all set-top-boxes will have a charge after a certain period of time. Basic will be after 2 years and expanded basic after 1 year. This letter is the only official information about the charges of these boxes. Both boxes will carry a charge of $1.95/month. What is being communicated via the telephone between Metrocast and customers is either being misunderstood or not explained correctly. This is going to be very hard for the elderly and people who have trouble setting up these set-top-boxes. Channels will be different and if you use the remote for your TV instead of the set-top-box remote it will really mess up both remotes (hard for me to explain but YOU will find out). __________________ It's never crowded along the extra mile.