KarenM -- glad you jumped in .. I think you did a great service for Faro by doing so - showing you are watching the "Critic's" Reviews & responding professionally.
It is a good sign that a Restaurant is listening.
To others, regardless of where you go to dine ... be aware that another very common experience is that there is a wait for tables ... as you look around you see many open and available and you begin to get suspect .... . in reality, for any number of reasons, the establishment simply does not have on enough wait staff. This can be due to poor planning or simply an unexpected slam of larger parties.
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A bad day on the Big Lake (although I've never had one) - Still beats a day at the office!!
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