I too think they are looking to help with the process not intimidate. They are always friendly and cordial ready to lend a hand when they see someone needs help and ready to guide when a question arises.
Look at the sign on the wall outside the building, the process has save the taxpayers significant $$$ over the years.
BTW- I do sometimes let an extra dirty jar fall in the trash and have never gotten a dirty look. LOL. I have a seperate barrel for plastic, and a bin that I mix glass a metal in. Also run a box for cardboard and paper. In my house it all goes in one b ox to be sorted in the garage before heading to the dump or when it's full and 'm not quite ready to go. It really doesn't occupy that much space.
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