Quote:
Originally Posted by BroadHopper
It depends on the store, if it is a company store, BJ's in Tilton or Verizon Wireless in Nashua, they will match Best Buy or any competitors prices providing you renew your two year contract. Rezound was advertised for $49 at BestBuy and Verizon Wireless was $199. I got it for $49. Within a week Verizon Wireless website advertised the Rezound at no cost. I went back to the store and they refunded my money. As someone says 'You have to ask!'.
I don't have luck with the francises. =(
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I have generally found the company stores to be very customer-service oriented. The charge I was specifically referring to was the $30 for upgrading your phone, even if you are eligible for and choose the "free" phone.
I argued with the rep because they called it an "upgrade," but my husband was going from a droid with 4-g coverage to an iPhone 4s with only 3-g. It didn't matter. We got socked with the $30 fee and apparently will have to pay it each time we want to take advantage of what used to be known as "New Every Two." : (