Quote:
Originally Posted by modio
You can get the $30 upgrade fee refunded if you call and complain. It rubbed me the wrong way too, so I called before buying the new phones and said I wasn't going to upgrade jut to pay them $30 to sign a contract promising to pay them for two more years! They agreed to refund it once my new phone was activated, I went to best buy mobile and got my IPhone for $50 less than Verizon and am very happy!!  |
Thanks for that tip! I went to two different Verizon stores for my husband's "upgrade" and complained both time to no avail. I should've known to call. Any time we've done anything via phone, they've waived any surcharges (they used to charge $10 to swap numbers) because we've been with Verizon since the mid 90's.
I'm glad to see the posts in this thread. I have been contemplating leaving Verizon, but will probably hang in for a while. They have the coverage we need.